After installation, unable to login with administrator credentials, "Your login data were correct but you are not an act

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kylebialo
Beiträge: 1
Registriert: 3. Sep 2022, 03:23

After installation, unable to login with administrator credentials, "Your login data were correct but you are not an act

Beitrag von kylebialo »

After the initial installation of Admidio, I am unable to login to the organization that was created. When I attempt logging in with the credentials created during installation, I receive the error "Your login data were correct but you are not an active member of this organization."

I have made sure the credentials are correct, reinstalling the software, and re-creating the mysql database.

I can confirm there have been tables made in the database, so it appears the installation completed successfully.

Anyone have any ideas on how to correct this issue?
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fasse
Administrator
Beiträge: 6044
Registriert: 12. Nov 2005, 16:06

Re: After installation, unable to login with administrator credentials, "Your login data were correct but you are not an

Beitrag von fasse »

Hmm that is strange. I tested it with 4.1.14 and I could login with the user I created during installation.
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fasse
Administrator
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Registriert: 12. Nov 2005, 16:06

Re: After installation, unable to login with administrator credentials, "Your login data were correct but you are not an

Beitrag von fasse »

I found a bug that may be responsible for that behavior.

Please retry the installation with the new version 4.1.15 and give me feedback.
Yev
Beiträge: 4
Registriert: 20. Okt 2022, 08:31

Re: After installation, unable to login with administrator credentials, "Your login data were correct but you are not an

Beitrag von Yev »

I had installed version 4.1.16 and have the same problem

Please help :)
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fasse
Administrator
Beiträge: 6044
Registriert: 12. Nov 2005, 16:06

Re: After installation, unable to login with administrator credentials, "Your login data were correct but you are not an

Beitrag von fasse »

Hi Yev,

which database are you using ? PostgreSQL or MySQL?
Yev
Beiträge: 4
Registriert: 20. Okt 2022, 08:31

Re: After installation, unable to login with administrator credentials, "Your login data were correct but you are not an

Beitrag von Yev »

Hello :)

I use MySQL and now installed version .17, have the same problem
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fasse
Administrator
Beiträge: 6044
Registriert: 12. Nov 2005, 16:06

Re: After installation, unable to login with administrator credentials, "Your login data were correct but you are not an

Beitrag von fasse »

Hmm, I don't know the reason for this problem.

Could you please set the debug mode and than try to login. After that have a view in the adm_my_files/logs and search there for an SQL Statement that starts with

Code: Alles auswählen

SELECT mem_usr_id
Could you please than post the complete statement here.
Yev
Beiträge: 4
Registriert: 20. Okt 2022, 08:31

Re: After installation, unable to login with administrator credentials, "Your login data were correct but you are not an

Beitrag von Yev »

I did it, but couldn't find. Please all file with log https://drive.google.com/file/d/1X9Wnz_ ... sp=sharing

Thank you!
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fasse
Administrator
Beiträge: 6044
Registriert: 12. Nov 2005, 16:06

Re: After installation, unable to login with administrator credentials, "Your login data were correct but you are not an

Beitrag von fasse »

Hi Yev,

within your logfile there are only the following errors:
- incorrect username/password
- Maximum number of invalid logins!

But there is not the described error of this thread.

Fasse
Yev
Beiträge: 4
Registriert: 20. Okt 2022, 08:31

Re: After installation, unable to login with administrator credentials, "Your login data were correct but you are not an

Beitrag von Yev »

Hi Fasse,

Thank you so much. Have you any ideas, what can I do for a good work? I made installions three times and have all time the same problem.

Maybe there is admin configuration somewhere in files?

Best regards,
Yevheniia
zapra
Beiträge: 3
Registriert: 27. Jul 2023, 12:12

Re: After installation, unable to login with administrator credentials, "Your login data were correct but you are not an

Beitrag von zapra »

Sorry to spawn this old thread.

But, I also experienced this issue on the Admidion version 4.2.10.

When I create a new administrator member, in the table _users, column usr_valid is always set to FALSE.

I have tried to change it to TRUE. However, it's only for bypassing the login. After successfully logging in, the column usr_valid automatically back to FALSE.

So, how to permanently make the value of the usr_valid column TRUE for the administrator role?
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fasse
Administrator
Beiträge: 6044
Registriert: 12. Nov 2005, 16:06

Re: After installation, unable to login with administrator credentials, "Your login data were correct but you are not an

Beitrag von fasse »

Which database are you using?
zapra
Beiträge: 3
Registriert: 27. Jul 2023, 12:12

Re: After installation, unable to login with administrator credentials, "Your login data were correct but you are not an

Beitrag von zapra »

I am using PostgreSQL.

I get some information as insights as far as I tested.

First, the state of usr_valid changed to FALSE is triggered when you click and execute "send e-mail with username and password" from the Members page.

Second, the state of usr_valid changed to FALSE is triggered when you successfully logged in.

The condition above is valid for all roles.
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fasse
Administrator
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Registriert: 12. Nov 2005, 16:06

Re: After installation, unable to login with administrator credentials, "Your login data were correct but you are not an

Beitrag von fasse »

Thanks for the notice.

I saw this problem before with PostgreSql. For some reason postgresql has problems with our boolean fields. I will have to Look at this again.
zapra
Beiträge: 3
Registriert: 27. Jul 2023, 12:12

Re: After installation, unable to login with administrator credentials, "Your login data were correct but you are not an

Beitrag von zapra »

fasse hat geschrieben: 27. Jul 2023, 13:52 Thanks for the notice.

I saw this problem before with PostgreSql. For some reason postgresql has problems with our boolean fields. I will have to Look at this again.
Thank you for the information. I will consider using MySQL.

Is any specific MySQL version that's stable for Admidio?
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