Canceled participants show up in overview

If you aren't speaking german, you can ask for support or post your request here.
tibersolutions
Beiträge: 4
Registriert: 10. Mai 2020, 10:14

Canceled participants show up in overview

Beitragvon tibersolutions » 10. Mai 2020, 20:46

Sorry I'm dutch and not german, so I'll try to explain it in English.
We are trying to use your application and we stumbled on a strange thing.
When a participant subscribe to a event with limited room, you will see the number of participants with +1 and in de events overview you will see the participants name as administrator.
When a participant cancel's the subscribtion the subscribers number will be lowered with -1 as expected.
But... when we do the event overview with the participants, we still see there name as subscribed.
Can you help me with fixing this?

you can view the screenshots with the following links;

Image with participants number.
Admidio pic 1.png
Image with participants number
Admidio pic 1.png (130.03 KiB) 599 mal betrachtet


Image with event overview, where you see the subscribed as canceled participants
Admidio Pic 2.png
Image overview with names
Admidio Pic 2.png (140.8 KiB) 599 mal betrachtet
Benutzeravatar
fasse
Administrator
Beiträge: 4856
Registriert: 12. Nov 2005, 16:06

Re: Canceled participants show up in overview

Beitragvon fasse » 22. Mai 2020, 11:36

Hi,

could you please describe the steps more detailed?

Create a event with participation and max count members? Any other settings?
Are you member of the event? Do you add new members or the members themselves?

I could not reproduce your problem :(

Best regards
Fasse
tibersolutions
Beiträge: 4
Registriert: 10. Mai 2020, 10:14

Re: Canceled participants show up in overview

Beitragvon tibersolutions » 27. Mai 2020, 21:14

When a member subscribe to a event with the option Participate, in the Detailed view you wil see that the members will upper with +1 members.
If you look in the Compact - Members view you will see the name of the member(s) which pariticpate to a event.
Then the member logs in and then cancels his participation the Members number in the overview will lower with -1 members.
But, when you go to the view Compact - Members you still will see the participant name at the event, even when the Members number is 0.
When a member even just only cancel his participation, his name is added.
Dateianhänge
Admidio2.png
Here you see names, even with 0 members
Admidio2.png (196.66 KiB) 513 mal betrachtet
Admidio1.png
Here you see 0 members
Admidio1.png (203.51 KiB) 513 mal betrachtet
tibersolutions
Beiträge: 4
Registriert: 10. Mai 2020, 10:14

Re: Canceled participants show up in overview

Beitragvon tibersolutions » 28. Mai 2020, 11:15

I found that is was a setting in de the module Events.
With the options Save cancellations to events disabled the canceld participants won't show op in the list.

That is what I was looking for... :lol:
Benutzeravatar
fasse
Administrator
Beiträge: 4856
Registriert: 12. Nov 2005, 16:06

Re: Canceled participants show up in overview

Beitragvon fasse » 21. Jun 2020, 21:47

Hi,

it took a long time but now I could reproduce the problem and fix it.

Please unzip the attached file and replace it in the folder adm_program/system/classes. After that only current members will be shown in the list.

Fasse
Dateianhänge
Participants.php.zip
(3.1 KiB) 5-mal heruntergeladen

Zurück zu „English Support Forum“

Wer ist online?

Mitglieder in diesem Forum: 0 Mitglieder und 1 Gast